Frequently Asked Questions

What if I'm travelling with a minor and I'm not the parent or legal guardian?

Celebrity Cruises takes the security and safety of its guests very seriously. Our 'Travelling with Minors' policy was incepted primarily to safeguard children and to ensure that the responsible adult with whom they are travelling has the appropriate authority and the legal right to do so throughout the duration of their cruise holiday with us. The reasoning for this is two-fold:-
In the event that a child requires medical attention at any time during their cruise holiday, Celebrity Cruises needs to ensure that the responsible adult with whom the child is travelling has the legal right to authorise that any medical treatment be administered. In the event that a child is travelling without their custodial parent/legal guardian, Celebrity Cruises needs to ensure that the child's custodial parent/legal guardian has authorised the responsible adult to take their child on holiday; particularly as in the majority of cases, this will be out of their primary country of residence. This applies even when the responsible adult is a member of the child's extended family (i.e. Grandparents, Aunts, Uncles etc.).

Additionally, when a child does not share the same surname as their custodial parent/legal guardian, Celebrity Cruises requires that the custodial parent/legal guardian produce legal documented evidence that the child is in their primary care; this includes, but is not limited to: birth, marriage, divorce, adoption certificates as appropriate. These measures are in place to protect children and to ensure no child is taken on board a Celebrity Cruises vessel without the knowledge and consent of their custodial parent/legal guardian. We want you to have a happy and healthy cruise holiday experience with us and this is just one of the ways we ensure this is possible.

What is a legal guardian?

In most cases, a legal guardian must be appointed by a court. There are some exceptions to this rule. Parents of a minor child are assumed to be the child's legal guardians, unless the court has taken parenting privileges away out of concern for the child's well-being. It is also possible for someone to designate a legal guardian in a will, as in the case of a single parent who specifies that an aunt will become the child's legal guardian in the event of the parent's death or incapacitation. Legal guardians are in charge of ensuring that their wards (those persons placed under the care of a legal guardian) are given physical care and comfort, including food, medical attention, housing, and similar needs. They are also usually charged with ensuring that their wards have access to education and other benefits.

Adults who are not the parent or legal guardian of a minor travelling with them must present an original legally affirmed or notarised letter signed by the child's parent(s), authorising the adult to take the child on the specific cruise, supervise the child and allow emergency medical treatment to be administered. In addition parents travelling with minors who do not have the same surname must present proof of parentage which may include but is not limited to birth certificates, marriage certificates or divorce papers etc.

Please note: An individual's age on the date of sailing determines his or her status for the entire cruise holiday. Celebrity Cruises does not accept reservations for student groups. Please consult a travel agent for Celebrity Cruises group policies.

Please see below the attached template which can be used for all details required on the letter authorising a minor 17 or under to travel with an accompanying adult who is NOT their parent or legal guardian. This is required as per our terms and conditions. It must be signed by a Notary, Commissioner for Oaths or a Solicitor for it to be suitable to take to the pier for boarding.

Notarised Letter

What about alcoholic drinks?

Alcohol Waiver and Acceptance of Responsibility? International
The minimum drinking age for all alcoholic beverages on all Celebrity Cruises ships is 21 years of age.

However, on ships in Europe, South America and Australia, where the legal drinking age is lower than 21, a parent who is sailing with his or her son(s) and/or daughter(s) who is between the ages of 18 to 20, may sign a waiver allowing the 18 to 20 year old to consume alcoholic beverages.

The 18 to 20 year-old must agree to comply with Celebrity Cruises' policies, including among other things, agreeing to not provide alcoholic beverages to any other person, regardless of age. Restrictions apply, and this policy is subject to change without notice.

If a guest reaches a birthday that will change their adherence to our alcohol policy, they may visit the Concierge Desk and on showing their passport as proof of age, their records will be updated to allow them to purchase and consume alcohol, as long as the other requirements of our alcohol policy are met.

Guests are not allowed to bring alcoholic beverages onboard for consumption or any other use. Alcoholic beverages that are purchased in ports of call or from onboard shops will be stored by the ship and delivered to guest staterooms on the last day of the sailing. Security may inspect containers (water bottles, soda bottles, mouthwash, luggage etc.) and will dispose of containers holding alcohol. Celebrity Cruises' Guest Vacation Policy may be enforced, up to and including disembarkation, if a guest violates any alcohol policy. Guests under the age of 21 will not have alcohol returned to them.

You are allowed to bring onboard on the day of embarkation only, 2 bottles of wine per stateroom. These are for personal consumption and if consumed in a public area there is a corkage fee of $25 USD per bottle.

Guests who violate any alcohol policies, (over consume, provide alcohol to people under age 21, demonstrate irresponsible behavior, or attempt to conceal alcoholic items at security and or luggage check points or any other time), may be disembarked or not allowed to board, at their own expense, in accordance with our Guest Vacation Policies.

Celebrity Cruises reserves the right to revoke or otherwise restrict drinking privileges of any guest, regardless of age. Even if all criteria are met, shipboard personnel may elect, and have the option to, not grant the waiver or any such drinking privileges. The waiver may not apply when the vessel is in certain territorial waters.

What about Back to Back cruises?

Back to Back cruises are cruises taken consecutively. For example, a Western Caribbean cruise immediately followed by an Eastern Caribbean cruise. Please note that there may be duplication of onboard programmes, menus and entertainment. Please also note that due to the preparation of the ship between sailings, some shipboard facilities may not be available on changeover day.

On the changeover day, it will be necessary for you to disembark the ship in order to comply with customs and immigration. It is also necessary for all back to back guests to reregister their Seapass card on changeover day for the new sailing this must be done at the pier before you board the ship again for your next cruise. If you have booked the same stateroom for each sailing, you may leave luggage within your stateroom. If you have booked different staterooms for each sailing, you will need to pack your luggage at the end of the first sailing and it will be stored.

How do I book a beverage package?

The packages can be pre-reserved upto a minimum of four days before your sail date. To purchase beverage packages online please visit www.celebritycruises.com/BeveragePackages for more information. To purchase onboard, please visit the Guest Relations desk for more information.

Once you have confirmed your purchase online, the order cannot be modified. You may, however, cancel the order and then make your purchase(s) again.

When can I board the ship?

Boarding time varies by itinerary. Please check your cruise ticket booklet for confirmed boarding time. It is your responsibility to arrive on time unless you are transferring to the ship via our transport. Please note that, for security reasons, you will not be allowed to bring any visitors on board the ship in any port.

In order to make your boarding process as simple as possible, we recommend that you complete the online Guest Documentation. If this is not possible, your embarkation forms will automatically be included with your cruise documents. Please complete these forms before you arrive at the cruise terminal.

Please note: If you have booked one of our Celebrity Xpeditions to the Galapagos Islands, you will be transferred to and from the pier at Baltra to your cruise ship, and to and from the islands from your cruise ship by tender (a small boat). Wet landings may occur on visits to the islands. A wet landing is where you are transferred by tender from the Xpedition ship to as close to the shore as possible and you are required to step through shallow water before reaching dry land.

What if I want to cancel/ amend my booking?

For cancellations received from June 1st 2009 onwards, the following cancellations charges will apply:

6 days or less: 100%
6 to 14 days: 90%
15 - 28 days: 75%
29 - 56 days: 50%
57 days or more: Deposit only (£150 per person)

For full Booking Conditions, please view or download our brochure.

Can I change my stateroom after arrival on board?

Subject to availability, you may upgrade to a higher category stateroom after you have checked in. The upgrades, if available, are done and paid for at the Pier Coordinator's desk. You can pay for the upgrade with either credit card, cash or in traveller's cheques.

Subject to availability, you may upgrade to a higher category stateroom after boarding or setting sail by paying the difference in the published applicable full cruise fare in cash or traveller's cheques.

Can I transfer my reservation to a travel agent if I purchased my cruise directly from Celebrity Cruises?

Any bookings made online in receipt of the 5% discount cannot be transferred to a travel agent. If you have made a booking directly with one of our personal cruise specialists you may transfer your reservation within 48 hours of paying the deposit, any booking paid in full cannot be transferred. Please read the Terms and Conditions on this form before completing Travel Agent Transfer Form PDF and send it back to us by one of the options outlined on the form.

How do I check in for boarding the ship?

In order to make your check-in and boarding process as simple as possible, we recommend that you go online at www.celebritycruises.com to complete your embarkation forms. Click on Prepare to Sail and then Embarkation Forms. If you complete embarkation forms online, you do not need to complete the Guest Clearance Form within your travel documents. If completing your embarkation forms online is not possible, your embarkation forms will automatically be included with your cruise documents.

Please complete these forms before you arrive at the cruise terminal. In the cruise terminal, simply present your cruise documents at the check-in desk. Once all the necessary forms have been completed, you will receive your Celebrity Seapass. You will then be permitted to board the ship. The Seapass is your identification card for reboarding the ship in the various ports of call, the key to your stateroom and your Charge Card for all your onboard purchases. Upon arrival in your stateroom, you will find your dining and seating confirmation. Your Stateroom Attendant will deliver your luggage as soon as possible after boarding. We recommend that items such as medicines are packed in your hand luggage.

Can I be contacted?

Friends and family can reach guests on any Celebrity ship 24 hours a day via telephone simply by calling 001 732 335 3296. Callers must pay by credit card (Visa, MasterCard, American Express). There is no charge for waiting or dialling time; charges begin when the caller connects to the ship. Please note, on our Celebrity Xpeditions to the Galapagos Islands, a telephone service is available in each stateroom for a reasonable fee.

Details about contacting the Celebrity Xpeditions ship will be provided in the Guest Ticket Booklet. Alternatively, friends and family can e-mail you providing you have an internet e-mail account. E-mail centres are available on all Celebrity ships except Celebrity Xpeditions. Costs will be charged to your Seapass account. Please note that mobile phones with international capability will not work whilst a ship is at sea.

When and where can I dine on board?

For meal times and location on Celebrity Xpeditions ships, please see below. For all other ships, there are two seatings for meals in the main dining room. If you have a preference, you should make this known at the time of booking. Please note that dining times and seating requests cannot be guaranteed, but every reasonable effort will be made to meet your request. The normal times for evening meals in the main dining room are as follows:

Early Seating: 18:15
Late Seating: 20:30

Please note that dining times may vary slightly by itinerary (usually later on European sailings). If you wish to be more flexible, breakfast and lunch are also served in alternative locations. Please check your Daily Programme for times and locations. Continental breakfast is served on request in your stateroom between 06:30 and 10:00. A Room Service menu is available 24 hours a day. Guests in suites can request a full menu for each meal to be served in their suite. Food on board is included in the cost of your cruise price, however a cover charge of $30 per guest will apply for Speciality Restaurants on Celebrity ships. Reservations are required for the Speciality restaurants and are on a first come first served basis and taken daily on board. No guests under 12 will be permitted in these restaurants.

What is the children policy in the Blu restaurant onboard Solstice Class?

Children of any age that are booked in AquaClass staterooms are welcome to dine in Blu with an adult.  Additionally, children that are booked in suites that are at least 12 years old will be accommodated in Blu when dining with an adult, based on availability.  Please note that any suite guests that dine in Blu will be charged a recommended gratuity of $5 per guest

What do I need to do on the last night of the cruise?

Pack your bags and place them outside your stateroom door by midnight. Your stateroom attendant will give you tags for each piece of luggage. Please clearly write your name, home address and, where applicable, flight details on each tag. Carry fragile, important and valuable items with you. We recommend that you bring an overnight bag with you for your last night on board.

How should I prepare for disembarkation?

The Cruise Director will give detailed instructions about clearing customs and immigration during the departure talk on the last day of the cruise. We strongly recommend that you attend this important and informative talk; you can also view this talk on your stateroom TV.

Please Note: All passengers will be expected to have disembarked the vessel within three hours of the start time of the disembarkation process. For the exact timings that apply to your sailing, please contact your travel agent or call us directly on 01932 834325.

When should I schedule my flight home?

If we are not arranging this for you, make sure you allow sufficient time. Give yourself several hours between the time you get off the ship and the time you need to check-in for your flight home.

What about electrical equipment?

The on board voltage is 110/220 AC (maximum 1500 watts) so please take any necessary adapters. Hair-dryers are provided in all staterooms. Dial up Internet connections are available in staterooms on board selected and Millennium Class ships.

What about facilities for families?

There are children's facilities and entertainment on board all Celebrity ships at selected times of the year. Please ask your travel agent or cruise specialist to check if the programme will be available on your chosen sailing. Programme hours may vary by ship/itinerary.

The programme is available for 3-17 year olds, divided into 4 age groups:
Shipmates (3 - 6 years)
Celebrity Cadets (7 - 9 years)
Ensigns (10 - 12 years)
Admiral T's (13 - 17 years)

All children participating in children's programmes must be toilet trained. A small charge may be made for some children's activities. Children are not allowed in the Casino. Cots are available for babies and should be requested at the time of making a reservation. Please note that these will limit the floor space available in your stateroom. Baby-sitting and child minding (for a nominal fee) can usually be arranged and cruise staff are available to provide this service. The minimum age for in stateroom baby-sitting is 1 years old.

Are there gambling facilities onboard?

There is a fully equipped Casino on board all Celebrity ships where you can play popular games such as blackjack or roulette, as well as slot machines. You should consult your Daily Programme for opening times.; Please note that the Casino is closed whenever the ship is in port. Guests under the age of 18 are not permitted in the Casino at any time. Guests are advised that the use of any video recording or camera equipment is strictly prohibited. No gambling facilities are available on Celebrity Xpedition ship.

What are on board service charges?

For details please visit our gratuities page.

What if I wish to reward service personnel by my own choice?

Hotel service charges are shared amongst all the crew members from the hotel and dining room areas that have looked after you during your cruise, from the waiters in the restaurant to your stateroom attendants. If you wish to make your own arrangements, all guests are more than welcome to give monetary rewards personally.

What do the ship's Guest Relations staff do?

Staff at the Guest Relations Desk are available 24 hours a day and can assist you with items concerning port information, acts as your post master, and any other questions that you may have.

Laundry and dry cleaning services are available on board, prices vary by garment type. Please contact your airline directly to ascertain the up to date position for the carriage of electrical and other items.

How does the new Bag Tag Mailer help with the luggage delivery onboard?

You will see that our new luggage labels are a full colour version, updated with important information and graphics to enable our crew to sort and deliver luggage to all areas of the ship in the most efficient manner.

How do I get a Bag Tag mailer? 
Our UK based vendor will be printing and posting the Bag Tag Mailer directly to the address supplied by the Guest. This will only be done for Guest’s who have booked with an agent who receives the Guest Ticket Booklet as an electronic document (e-doc). Please check with your Travel Agent if you do not know if they receive e-docs or paper tickets. 

How do I provide my postal address?
You can do it through this website, using either the ‘Online Check-In’ function or the ‘My Celebrity’ section. Here you will be able to provide the postal address you wish us to use and then request  the Bag Tag Mailer, which will then be delivered to you within 5 working days.

Do I have to complete the online check-in process to request Bag Tags?
No. The Bag Tag Mailer can be requested on the front page of the Online Check-In section, without being required to go any further.
We do however strongly recommend that Online Check-In is completed no later than 3 days before departure date to enable a speedy check-in at the pier.

How far in advance of sailing can the Bag Tag Mailer be requested?
The Bag Tag Mailer can only be requested once the e-docs themselves have been released to the Travel Agent/Guest. Earliest would be approximately 40 days before sail date.

What is the latest date that the Bag Tag Mailer can be requested?
There will be a cut-off point at which we will no longer send out the Bag Tag Mailer; currently this is 14 days prior to the date of sailing. Once this cut-off is reached, no more Bag Tags can be requested, so a Guest would then need to collect luggage labels once they arrive at the pier for check-in.

How many times can a Guest ‘On Demand’ a Bag Tag Mailer online?
There is a maximum of 2 times, that a Guest can request bag tags through the website. As you get 8 tags on a sheet, there should be no requirement for more than 2 sets and this is only really for Guests living at different postal addresses.
 
What happens if you do not get the Guest address?
If the Guest has not requested the bag tags through our website and the Guest address has not been provided by the Travel Agent by the time we reach the cut-off date, then no Bag Tag Mailer will be sent. As above, the Guest will need to collect Bag Tags once they arrive at the pier.

Will you ship the Bag Tag Mailer worldwide?
At this moment in time we will only post the Bag Tag Mailer to the United Kingdom, Republic of Ireland, Gibraltar and the Falkland Islands. We will not send a Bag Tag Mailer to any other locations.

I live outside of the above countries?
We would advise you to supply your travel agency address, so that they can receive the Bag Tag Mailer and then forward it to you, or maybe a friend or relative in one of the above locations. Otherwise, you can collect luggage tags at the pier.

I do not receive e-docs, but paper tickets. How will I get a Bag Tag Mailer?
If your agency receives paper tickets, you will receive a set of 8 luggage labels included within the paper cruise tickets that you will receive. You can not request a Bag Tag Mailer in these circumstances.

I have booked a stateroom on a ‘Guarantee’ (GTY) basis. Can I still receive a Bag Tag Mailer?
Guests who have booked a GTY stateroom will only receive a Bag Tag Mailer if they are assigned their specific stateroom before the cut-off date is reached. This may often not be possible though, and Guest’s should then collect luggage labels at the pier.

What address details do you require when a Bag Tag Mailer is requested on the website?
You should supply the full postal address you would normally use. This includes a first name and surname, house name/number and street, town/city, county, postcode and country. Where any of the above does not exist, then it should be left blank in the appropriate field.

I cannot see the option to request my bag tags on the website where you say it should be?
This could mean you are not booked through a Travel Agent who receives e-docs. Or it could mean that the e-docs have not yet been released to the Travel Agent for the booking. Please check with your Agent.

Save your time and money by using our Celebrity Cruises Luggage Valet Service.

Four simple steps and the job is done!

Call us on 0845 6860662 and tell us how many cases need to be collected. (pay at time of reservation £35 per bag inc VAT)
Tell us the date and port of embarkation. (Service available to Southampton for Celebrity Eclipse sailings only)
Tell us where you want the cases picked up from. (Transit times from 24 to 96 hours subject to location on the UK mainland including the Isle of White. Service is not available in Northern Ireland
Tell us the date and place of disembarkation. (Service available to Southampton for Celebrity Eclipse sailings only) 

What if I have medical needs?

Celebrity Cruises accommodates guests with medical conditions that require the use of dialysis or oxygen. These guests should contact us to discuss policies and procedures for bringing the appropriate equipment onboard.

If you have another type of medical condition that has not been mentioned, please inquire about policies and procedures that may affect your cruise. Call us at 0844 493 2043 , send an e-mail infouk@rccl.com or have your local travel agent contact us.

Dialysis
Guests requiring continuous ambulatory peritoneal dialysis are welcome to board all Celebrity Cruises® vessels. However, Celebrity Cruises does not have the ability to assist or administer hemo-dialysis treatments. Those guests using peritoneal dialysis should have all solutions and equipment needed to perform the dialysis delivered to the vessel on the day of sailing at least two hours prior to sailing. Please contact us for more information on policies and procedures.

Oxygen
All types of oxygen are permitted onboard. Please notify us as to quantity, type and delivery schedule. Each vessel has a different storage policy; however, you will be able to keep some or all of your cylinders in the stateroom.

Note: If you have another type of medical condition that has not been mentioned, please inquire about policies and procedures that may affect your cruise.

What happens if I am ill on board the ship?

Except for Celebrity Expedition ships, there is a medical centre onboard, which is usually staffed by a fully qualified doctor and at least one nurse. On our Celebrity Xpedition ship, there is usually one licensed (under Equadorian Law) position in attendance onboard. However, there is a charge for all medical services and adequate medical insurance is recommended. Charges are based upon US Government Medicare Physician Fee schedules. The medical centre provides complimentary motion sickness tablets if required.

What is the minimum age for infants sailing on a cruise?

Infants sailing on a cruise must be at least 6 months old as of the first day of the cruise/cruisetour. However, for Transatlantic, Transpacific, Hawaii, select South American cruises/cruisetours and other selected cruises/cruisetours, the infant must be at least 12 months old as of the first day of the cruise/Cruise Tour. For the purposes of this policy, any cruise that has 3 or more days consecutive at sea will require infants to be 12 months old on the first day of the cruise/Cruise Tour.

As of April 22, 2008, the list of cruises to which the 12 month minimum age requirement applies (in addition to all Transatlantic, Transpacific, and Hawaii cruises) is as follows:

- Celebrity Infinity - January 31, 2010, February 14, 2010; Any cruisetours associated with these cruises are also subject to the 12 month minimum age requirement.

Denial of boarding for infants who do not satisfy these minimum age requirements may also result in the denial of boarding for one or more guests sailing with that infant. No refunds or other compensation shall be due from the cruise line to anyone as a result of the denial of boarding to an underage infant or other accompanying guests.

Please ask your Travel Agent to contact us if you have already booked your cruise and do not meet this requirement.

You must complete the waiver process as detailed and bring it with you to the pier for check-in. For full details have your Travel Agent call us on 0800 018 5806.

How do I pay for on board purchases?

All items onboard the ship are priced in US Dollars. All Celebrity ships operate on a 'cashless' system. Simply validate your Celebrity Seapass with an acceptable credit or card. Then you can sign all on board purchases to your account. At the end of your cruise you will receive an itemised statement. Guests who pay their Seapass account with the credit card issued in a currency other than US Dollars will be charged in the same local currency that the credit card is issued in. For example, a GBP credit card issued in the UK will be charged in GBP.

We cannot accept personal cheques or sterling. Only US currency is accepted on board Celebrity ships however a cash machine is available on all Celebrity ships ($5.00 fee per transaction will be levied for this service). Please consult your on board Daily Programme for the opening times of the on board Bank. Ashore, most credit cards are accepted. In addition you should ensure that you have a small denomination of local currency for incidental expenditure ashore. We also recommend that you take sufficient funds in US$ traveller's cheques which may be cashed on board in small amounts. Currently the following credit cards are accepted: Visa, MasterCard, Discover and American Express.

What should I pack?

You will need three types of clothing on your Celebrity cruise: casual shipboard attire or day wear, conservative port wear and eveningwear.

Daywear includes trousers, blouses or shirts, knit tops or polo shirts. Bring a pair of trainers or rubber-soled shoes for deck sports and a swimsuit cover-up for cool areas on the ship.

Port wear for women includes a casual dress, skirt and blouse, or trouser outfit; for men, casual trousers or walking shorts, and polo-type shirts. Comfortable walking shoes are a must.

Also, remember to bring extra bathing suits, as well as sun block, sun visors and other types of sun protection.

Smart Casual and Above

Ladies: Skirt or trousers (no holes, rips or tears) complemented by sweater or blouse.
Gentlemen: Trousers (no holes, rips or tears) with sports shirt or sweater. Shirts must have sleeves.
Note: T-shirts, swimsuits, robes, bare feet, tank tops, baseball caps and pool wear are not allowed in the main restaurant or specialty restaurant at any time. Shorts and flip flops are not allowed in the evening hours. Additionally, guests are asked to follow the "Smart Casual and Above" dress code in the Celebrity Theater for all evening performances.

Formal

Ladies: Cocktail dress, gown or dressy trouser suit
Gentlemen: Tuxedo, suit or dinner jacket with trousers

What is the pregnancy policy?

Celebrity Cruises welcomes pregnant guests but will not accept guests who enter their 24th week of pregnancy by the beginning of, or at any time during their cruise holiday. A doctors letter is required prior to sailing, stating how far along (in weeks) your pregnancy will be at the beginning of the cruise and confirming that you are in good health and not experiencing a high-risk pregnancy. The letter should be faxed to our Operations Support Unit on 01932 820603.

Can I call Room Service?

Yes. It is available 24 hours a day (except on Celebrity Xpedition ships) whether you want an extra blanket or a midnight snack. On all ships except Celebrity Xpedition ships, you may also order room service on the Interactive TV in your stateroom (Interactive TV is not available on Celebrity Xpedition ships). Room service is complimentary, although you may wish to offer a gratuity to room service staff.

To get the most enjoyment out of your visit to a port of call, we recommend you select one of our shore excursions, which have been planned by our travel experts and are recommended by the authorities for the particular ports. Alternatively you are free to explore and make your own arrangements at each port of call. Shore excursion details are available online at our website www.celebritycruises.com.

When can I arrange for shore excursions?

Shore and land excursions can be purchased online up to 4 days before your sail date. If you are sailing in less than 4 days, you will need to make your reservations onboard. For Example, if you are sailing on October 18, 2009, you can make Shore and Land Excursion reservations until October 13, 2009. As places are limited we recommend you book early to avoid disappointment.

The staff at the Shore Excursions Desk will be happy to provide you with information and book your excursions. The cost will be charged to your Seapass account. Proof of certification is required for all scuba tours.

On our Celebrity Xpedition cruise to the Galapagos Islands, you will not be allowed to explore on your own in the visitor locations with the exception of the two towns that are visited on Isla San Christianoble and Santa Cruz at Puerto Ayorta. Apart from these two exceptions, your guides will accompany you at all times. Many of the guides are multi-lingual but all tours will be given in English.

What is your onboard smoking policy?

Ship and Stateroom Details
Effective October 1, 2008 for all Celebrity ships, smoking will no longer be permitted inside any stateroom or on any stateroom balcony. Cigarette smoking will only be permitted in designated indoor and outdoor areas of the ship, while cigar and pipe smoking will only be permitted in designated outdoor areas. Smoking will not be permitted in any dining venue, theatre, hallway, elevator or corridor. Violations to this smoking policy will result in a $250 cleaning fee being charged to the guest's onboard account and may also be addressed through Celebrity Cruises' Guest Conduct Policy. Cigarettes, cigars and pipe tobacco must be properly disposed of and never thrown overboard. A guest must be at least 18 years of age to purchase, possess or use tobacco onboard.

How can I find out about Visa information?

To make sure you know about the visa requirements for your destination, please go online to www.thevisacompany.com or call the information line to speak to a visa consultant: 09065 500 740*

Are there any special visa requirements for cruises to Croatia?
   
UK and ROI passport holders do not require a visa to enter Croatia for less than 3 months. You must have a minimum of 3 months validity on your passport from the date of entry.

Holders of passports from other countries must check their visa requirement for entry to Croatia. If you need a visa, you must obtain this prior to your cruise as you may be denied boarding if you turn up to board and do not have the necessary visa. Please note passengers holding Schengen visas or EU resident cards will be allowed to go ashore and a visa will not be required.

Do I need any vaccinations?

Please contact your G.P. for advice and the most up-to-date health requirements for all destinations featured in this brochure at least 8 weeks prior to travel. Information on health is also contained in the Department of Health leaflet T6 (Health Advice for Travellers) available from your local Department of Health Office and most Post Offices. Further travel advisce can be found on www.fitfortravel.scot.nhs.uk and www.nathnac.org. For European holidays, from 1 January 2006 you will need a European Health Insurance Card (EHIC) to receive healthcare that becomes necessary during your visit to an EEA country or Switzerland free or at a reduced cost and you should obtain one prior to departure. All E111 forms ceased to be valid on 31 December 2005. You can obtain an EHIC card online at www.dh.gov.uk , by calling the EHIC Applications Line on 0845 606 2030 or by post - pick up an EHIC application pack from your local Post Office branch. Cards should be delivered within 21 days. Please note – limitations on the use of the EHIC card apply.

The Foreign & Commonwealth Office provides up-to-date travel information to help British travellers make informed decisions about travelling abroad. Please ensure that you visit www.fco.gov.uk/knowbeforeyougo prior to your departure.

Our cruises encompass a variety of continents and destinations and therefore the weather in each region will vary. Some of the destinations visited are tropical and may experience heavy rainfall or strong winds at certain times of the year. Celebrity cannot accept liability for adverse weather conditions during your cruise holiday.